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Keith's Presentations

During Keith’s 35 years in the automotive industry he has spoken at conventions and meetings for over 50 international, national and state motor vehicle industry related trade associations and regulatory agencies. Below are a few segments of Keith’s presentations and training seminars on a wide variety of topics affecting dealers, consumers, the car buying and F&I processes, compliance, technology and at the automotive industry as a whole.

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To what extent is a dealership liable for advertisements developed by a third party?

1661 Views

The role of social media in the auto industry and ways dealers today are transitioning to use it to

1818 Views

How to properly document promises to a consumer at the time of sale?

1922 Views

Challenges in dealing with today’s more informed Internet customer

1677 Views

What do lenders look for when deciding to do business with a dealer?

1462 Views

Is a vehicle listing on the Internet the same as an advertisement?

1444 Views

Is menu selling F&I products a good idea?

1680 Views

FTC Road Ahead: Selling and Financing Motor Vehicles Roundtable

1855 Views

Does an F&I menu have to be signed by the customer?

1770 Views

A statutorily imposed duty cannot be delegated to a third party

1650 Views

Disclosure of material limitations and exclusions in advertisements

1592 Views

Tips for making compliant advertising disclosures on dealer websites

1765 Views
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