Keith's Presentations
During Keith’s 35 years in the automotive industry he has spoken at conventions and meetings for over 50 international, national and state motor vehicle industry related trade associations and regulatory agencies. Below are a few segments of Keith’s presentations and training seminars on a wide variety of topics affecting dealers, consumers, the car buying and F&I processes, compliance, technology and at the automotive industry as a whole.
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How to properly document promises to a consumer at the time of sale?
Dealers often owe something to the customer that has not been delivered at the time of sale, learn how to make sure this is properly documented.
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