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You have noted in the past that using a Delivery Confirmation can help in building a defense to consumer claims. What is the purpose of such a form, and what type of information should it include?

Compliance dealership paperwork F&I we-owe delivery confirmation UDAP Statutes Bona fide error defense By

Keith Whann

• 10/30/16, 12:51 PM • 1,097 Views • 1 Answer

If we give a Credit Memo or We Owe to a customer, do we have to make reference to it in the Purchase Agreement?

Compliance dealership paperwork F&I we-owe delivery confirmation By

Keith Whann

• 10/30/16, 12:51 PM • 1,095 Views • 1 Answer

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Compliance Q&A

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