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Compliance

22 Posts by activity date

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We recently hired a new salesperson who brought some forms with him from his old job. He said he used them for years; should we consider using them at our dealership?
Compliance dealership paperwork F&I State UDAP Statutes By
Keith Whann
• 10/30/16, 12:51 PM • 1,294 Views • 1 Answer
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Motor vehicle dealers are increasingly becoming targets for disputes about improper disclosures and deceptive trade practices ,here are some tips for addressing them:
Compliance dealership paperwork F&I State UDAP Statutes By
Keith Whann
• 10/30/16, 12:51 PM • 1,370 Views • 1 Answer
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I just received a notice from one of my lenders requesting that I repurchase a deal because I didn’t get the lien perfected within 20 days. I thought I had 30 days now. Is the lender right?
Compliance titling liens bankruptcy By
Keith Whann
• 10/30/16, 12:51 PM • 1,218 Views • 1 Answer
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My dealership is considering running an advertisement with a prize promotion to generate weekend traffic. Are there any special disclosures that have to be made?
Compliance advertising State UDAP Statutes prize promotions By
Keith Whann
• 10/30/16, 12:51 PM • 1,251 Views • 1 Answer
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I recently had a customer who paid an $11,000 down payment in cash and then financed the balance due under the purchase agreement. Does the rule requiring us to report cash payments apply if the balance due is financed?
Compliance dealership paperwork F&I cash reporting Form 8300 By
Keith Whann
• 10/30/16, 12:51 PM • 1,240 Views • 1 Answer
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I was recently promoted to a management position and now help put together advertising for the dealership. I know there are a number of laws that cover automobile advertising, but can you list a few of the basics I should know?
Compliance advertising State UDAP Statutes Regulation Z Regulation M By
Keith Whann
• 10/30/16, 12:51 PM • 1,236 Views • 1 Answer
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I am offering a 3 month/3,000 mile limited warranty on my vehicles. Can I just give my customers a copy of the FTC Window Sticker as their warranty document?
Compliance dealership paperwork warranty FTC Sticker State UDAP Statutes By
Keith Whann
• 10/30/16, 12:51 PM • 1,285 Views • 1 Answer
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When a customer visits a dealership to look for a new car, am I allowed to pull his credit report while we are discussing sale terms?
Compliance dealership paperwork F&I credit reports By
Keith Whann
• 10/30/16, 12:51 PM • 1,339 Views • 1 Answer
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With all of the news reports about identity theft lately, I was wondering if you could tell me what I can do to protect the dealership from such privacy breach?
Compliance dealership paperwork State UDAP Statutes Safeguards Rule Privacy Act By
Keith Whann
• 10/30/16, 12:51 PM • 1,347 Views • 1 Answer
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If I sell a manufacturer buyback vehicle to a customer, what are my disclosure obligations?
Compliance dealership paperwork State UDAP Statutes FTC Sticker. Damage disclosure title brands By
Keith Whann
• 10/30/16, 12:51 PM • 2,279 Views • 1 Answer
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Compliance Q&A

This section provides dealer F&I compliance related questions and answers. Read Guidelines